Same day when the line is in a supplier's stock. Two business days when it needs a manufacturer lead time confirmed. If we cannot hit your deadline you hear that from us the same day instead of hearing nothing.

A solicitation number, or just the line items with quantities and a delivery point. A photograph of a line sheet is enough. If a spec reads two ways we ask before the question deadline rather than guessing and pricing the wrong thing.

We do, and it is inside the quoted price before we bid. No separate freight invoice after award, and no surprise charge when the delivery turns out to need a liftgate or an inside drop.

You hear it from us first, with the revised date and any approved equal set beside it so you can choose. We do not substitute quietly and explain afterward.

We quote one case and we quote a truckload. Small orders are where most vendors stop returning calls, which is usually why a buyer ends up reading a page like this.